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    FAQs

    Coronavirus (Covid-19) updates when staying at Fraser Suites Edinburgh

    In response to Coronavirus (COVID-19), additional safety and sanitisation measures are currently in effect at this property. Fraser Suites Edinburgh’s health & safety measures include hand washing hygiene, hand sanitiser dispensers, high level cleaning specifications throughout all guest and common areas as well as back of house.

    Due to Coronavirus (COVID-19), Fraser Suites Edinburgh is taking steps to help protect the safety of guests and staff and therefore we request you to practice social distancing during your stay. For the foreseeable future, it is important that we work together to support these efforts. As a result, certain services and amenities may be reduced or unavailable. 

    Gym facility, luggage storage and breakfast buffet at Fraser Suites Edinburgh are unavailable due to Coronavirus (COVID-19). However, breakfast is still available for you to order prior to your stay. A selection of breakfast items will be placed the kitchenette prior to arrival to allow you to “Make Your Own Breakfast” from the comfort of your apartment.

    Please note, that Fraser Suites Edinburgh’s housekeeping protocol has changed. The property is providing weekly housekeeping service only for stays of 8 nights +. Short stays will not receive any service during these unprecedented times.

    Fraser Suites Edinburgh will not accept cash as a form of payment to stop the spread of cross contamination.

    Until the foreseeable future, late check-out will be offered free of charge as we will no longer be able to hold your luggage in the luggage room due to possible cross contamination. 

    Where can I find the best rates for Fraser Suites Edinburgh?

    The best rates available on the internet for Fraser Suites Edinburgh can be found at https://edinburgh.frasershospitality.com/en. Don't forget to check out https://edinburgh.frasershospitality.com/en/offers.html to take advantage of the best deals. If you require further assistance, please feel free to contact us at sales.edinburgh@frasershospitality.com or +44 (0)131 221 7200.

    Facilities &Services

    What are the services and facilities offered at Fraser Suites Edinburgh?

    In addition to 24/7 security and CCTV surveillance as well as 24/7 Reception and Concierge services, Fraser Suites Edinburgh features daily housekeeping, 24/7 fully equipped gym, complimentary high-speed internet access and more. For a full list of services and facilities, please visit https://edinburgh.frasershospitality.com/en/facilities.html.

     

    Are there fitness facilities provided at Fraser Suites Edinburgh?

    Yes, a 24/7 fully-equipped gym is availble at Fraser Suites Edinburgh for our guests.

    Is internet access provided at Fraser Suites Edinburgh?

    We offer free wireless internet access throughout Fraser Suites Edinburgh and free WiFi connection in our rooms and suites.

    What is the check-in time for Fraser Suites Edinburgh?

    Check-in time at Fraser Suites Edinburgh is 3.00pm.

    What is the check-out time for Fraser Suites Edinburgh?

    The check-out time at Fraser Suites Edinburgh is 11:00am.

    What time is breakfast served at Fraser Suites Edinburgh?

    Breakfast is served from 7.00am to 10.00am Mondays to Saturdays at Fraser Suites Edinburgh, and from 8.00am to 10.30am on Sundays.

    What is the cost of breakfast at Fraser Suites Edinburgh?

    Breakfast is available at Fraser Suites Edinburgh for £10.00 per person for the continental buffet breakfast, £12.00 for the full Scottish breakfast and £20.00 for both. Price excludes prevailing taxes.

    What are the available dining options at Fraser Suites Edinburgh?

    All-day dining is available at The Stocks & Kirks Bar located at the ground floor of Fraser Suites Edinburgh. The well-equipped kitchen/kitchenette also provides you with the convenience to cook in your apartment.

    In-room dining options are available as well. Please contact the Front Desk for the menu available.

    Are laundry services provided at Fraser Suites Edinburgh?

    Yes, laundry service is available at Fraser Suites Edinburgh subject to additional charges. You are also welcome to use the washers and dryers in the laundry room on your own.

    Please feel free to contact our Front Desk for more details.

    What are the type of beds provided at Fraser Suites Edinburgh?

    King, Queen, Twin and Double bedding configurations are provided at Fraser Suites Edinburgh subject to availability and room configuration.

    Should you require more information, please feel free to contact us at sales.edinburgh@frasershospitality.com or +44 (0)131 221 7200.

    Are baby cots and extra beds available at Fraser Suites Edinburgh?

    Yes, baby cots are subject to availability at Fraser Suites Edinburgh. Extra beds are also available at £15 per night subject to availability.

    Please feel free to contact our Front Desk for more details.

    Are newspapers provided at Fraser Suites Edinburgh?

    Newspapers may be provided at Fraser Suites Edinburgh upon request. Charges may apply. 

    Are the residences at Fraser Suites Edinburgh disabled-friendly?

    Yes, Fraser Suites Edinburgh is disabled-friendly.

    Is on-site parking available at Fraser Suites Edinburgh and what is the cost?

    On-site parking is not available at Fraser Suites Edinburgh. However, guests are eligible for a 20% discount at the nearest parking facility at Waverly Station Car Park, which is within a 15-minutes walk. Please approach the Front Desk for more details.

    Is an airport shuttle service provided at Fraser Suites Edinburgh?

    Unfortunately, an airport shuttle service is not available at Fraser Suites Edinburgh. However, limousine service or taxi can be arranged upon request. Please feel free to approach the Front Desk for more details.

    What is the cost of Fraser Suites Edinburgh's limousine services?

    A limousine service is available at £60 per way. Please feel free to approach the Fraser Suites Edinburgh Front Desk for more details.

    What is the reception operating hours at Fraser Suites Edinburgh?

    The reception operates and is available 24/7 at Fraser Suites Edinburgh.

    Is it possible to store my luggage at Fraser Suites Edinburgh before check-in?

    Yes, it is possible to store your luggage at Fraser Suites Edinburgh. Please feel free to approach the Front Desk for more details.

    Location

    How do I get to Fraser Suites Edinburgh?

    Fraser Suites Edinburgh is just a 5-minute walk from Waverley Railway Station, a 7-minute car ride from Edinburgh Bus Station and a 3-minute walk from the last stop of the Airport Shuttle.

    Alternatively, a car will take you from Edinburgh Airport to Fraser Suites Edinburgh in under 30 minutes.

    How do I reach Fraser Suites Edinburgh from the airport?

    It takes about 25 minutes by taxi from the airport to Fraser Suite Edinburgh and costs about £22-25.

    You may also use the shuttle service, the blue double-decker buses outside the airport terminal. Tickets can be purchased on the bus or from the office located at the bus stop and cost £4.50 one-way or £7.50 return per person.

    We are happy to organize private shuttle and meet and greet services, please contact us with your flight details (prices are available on request)

    Are there any recommended attractions in Edinburgh?

    Edinburgh is the charming, historical capital of Scotland offering unique experiences at every turn. Some of the attractions include The Edinburgh Castle, The Royal Mile, Arthur's Seat and more. For more recommendations, please feel free to approach the Front Desk.

    Where can I go for shopping near Fraser Suites Edinburgh?

    The main shopping areas of Princes Street, George Street are just a short walk away from Fraser Suites Edinburgh. There are several large department stores in the area, and you may also find an abundance of small shops close by. St James Centre is a safe bet for the wet days (there are some of those in Scotland!) and Harvey Nichols and Jenners offer high-end products. There is a lovely farmers market held every Saturday on Castle Terrace, too.

    Where is the closest bank, ATM and exchange office to Fraser Suites Edinburgh?

    The closest bank to Fraser Suites Edinburgh is Halifax located on the Royal Mile, about 150m away from the property.

    Feel free to approach the Front Desk for directions or more details.

    Policies

    What is the cancellation policy for Fraser Suites Edinburgh?

    The cancellation policy for Fraser Suites Edinburgh is stated in detail and varies with the type of offer selected.

    Should you require more information, please feel free to contact us at sales.edinburgh@frasershospitality.com or +44 (0)131 221 7200.

    What is the maximum number of guests allowed in each residence type at Fraser Suites Edinburgh?

    The maximum number of guests by suite at Fraser Suites Edinburgh:

    For Classic Rooms and Junior Suites, the maximum occupancy is 2.

    For 1-Bedrooms, the maximum occupancy is 3.

    For Feature Suites, the maximum occupancy is 3.

    Should you require more information, please feel free to contact us at sales.edinburgh@frasershospitality.com or +44 (0)131 221 7200.

    Are pets allowed at Fraser Suites Edinburgh?

    Pets are allowed at Fraser Suites Edinburgh subject to prior notice, while guide dogs are always welcome.

    Should you wish to put through a request or require more information, please feel free to contact us at sales.edinburgh@frasershospitality.com or +44 (0)131 221 7200.

    Fraser Suites Edinburgh is also known as:

    • Fraser Suites Edinburgh Aparthotel
    • Fraser Suites Edinburgh
    • Fraser Suites
    • Fraser Suites Edinburgh Hotel Edinburgh
    • Fraser Hotel Edinburgh
    • Fraser Suites Edinburgh Scotland
    • Fraser Hotel Edinburgh
    • Fraser Suites Edinburgh Scotland
    • Fraser Suites Edinburgh Edinburgh
    • Fraser Suites Edinburgh Aparthotel
    • Fraser Suites Edinburgh Aparthotel Edinburgh